Wz2's Privacy Policy — Your data is safe with us

Wz2 is one of Bangladesh's most trusted online gaming platforms. We believe your privacy is a fundamental right — not just a rule. That's why wz2's Privacy Policy is built to give your personal information the highest level of respect and protection.

This Privacy Policy explains what information wz2 collects, why it is collected, how it is used, and how it is kept secure. By using the wz2 website or app, you are considered to have accepted this Policy.

We never sell your information, share it unnecessarily, or hand it to any third party without your permission. This isn't just a statement — it's wz2's commitment.

Wz2 only collects information that is necessary to provide our services. We never ask for anything beyond that. See the list below for the types of information that may be collected:

Wz2 collects information through the methods listed below. You will be informed of the purpose of collection in each case:

• At the time of registration: Information you provide when creating an account is collected directly.
• At the time of identity verification: NID or passport details are verified as part of the KYC process.
• Transaction time: Payment processors provide information at the time of deposit or withdrawal.
• Automatically: Technical information is collected from cookies and log files while you browse the website.
• Support Contact: Information shared during live chat or email contact is recorded.

Wz2 uses your information solely for the purposes listed below — never for unrelated or unauthorized purposes:

• To create, manage, and verify your account identity.
• To process deposits, withdrawals, and other financial transactions.
• To provide bonuses, promotions, and VIP benefits.
• To ensure gaming platform security and prevent fraud.
• To provide customer support and resolve complaints.
• To comply with legal and regulatory obligations.
• To improve platform quality and enhance the user experience.
• To send you relevant offers and updates with your consent.

Wz2 never sells your personal information. However, limited data may be shared with trusted partners in specific circumstances necessary to operate our services:

• Payment processor: Mobile Banking, Nagad, or other approved payment gateways — used solely to complete transactions.
• Identity verification service: Authorized verification agencies to complete the KYC process.
• Legal Authorities: Government agencies in cases of court orders or legal obligations.
• Technology partners: Technology service providers for platform operations — bound by strict confidentiality agreements.

In every case above, only the minimum necessary data is shared for a specific purpose. All third-party partners are required to comply with wz2's privacy standards.

Wz2 protects your data with industry-leading technology. Our security team is active 24/7 to prevent any unauthorized access.

• 256-bit SSL Encryption: All data transfers across the website and app are fully encrypted.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Firewall & DDoS protection: Advanced technology is used to protect against cyber attacks.
• Regular security audits: An independent expert team regularly tests the system for vulnerabilities.
• Restricted Access: Only authorized personnel can access the necessary data.
• Secure data centers: Servers are housed in internationally certified data centers.

Please keep in mind — 100% security on the internet cannot be guaranteed. That's why you should always keep your password strong and never share it with anyone.

Wz2 uses cookies on its website. Cookies are small text files stored in your browser that help the site recognize you.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Performance cookies: Helps monitor how quickly the site loads.
• Functional cookies: Remembers your preferred language and settings.
• Analytics Cookies: Used to analyze site usage statistics — all data remains anonymous.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

As a wz2 member, you have full control over your own information. We guarantee the following rights:

• Right to know: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to deletion: You can request deletion of your information under certain circumstances.
• Right to portability: You may request a copy of your information in a standard, readable format.
• Right to Object: You can object to the processing of your information for specific purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

Wz2 is strictly for adults (18+). We never knowingly collect or store information from anyone under the age of 18.

Age verification is mandatory at registration. If an underage user creates an account for any reason, that account will be immediately closed and all associated data will be deleted.

Wz2 retains your information only for as long as necessary to provide services or meet legal obligations.

• Active Account: All information is retained while your account remains active.
• After Account Closure: Transaction records are kept for up to 5 years as required by law.
• KYC Information: Retained for the period required by regulatory obligations.
• Marketing data: Deleted immediately upon withdrawal of consent.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Wz2 may update this Privacy Policy when needed. We will notify you of any significant changes via email or in-app notification beforehand.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

For any questions, requests, or complaints regarding our privacy policy, please get in touch with us. Our dedicated privacy team is always ready to help.